IRL Rush support
NEED A
HAND?
For account, subscription, gameplay, privacy, or safety questions, email support@irlrush.com. Include your IRL Rush username and app version when relevant, but never send passwords or full payment details.
Camera framing
Place your iPhone upright on a stable stand with the complete front camera view unobstructed. Step far enough back for your full body to fit on screen, with generous space on both sides for sidesteps. Use even lighting and avoid strong light directly behind you.
Movement detection
Run near the center of the frame. Make jump and duck movements clear. For lane changes, make one quick sidestep, return to the center, then sidestep again if you need to cross two lanes.
Subscriptions
Use Restore Purchases in Settings if an active subscription is not recognized. Manage or cancel subscriptions through your Apple ID subscription settings. Apple handles payment and refund requests.
Account deletion
To request account and associated data deletion, email support@irlrush.com from the address associated with your account. We may ask you to verify account ownership.
Safety
Always clear your play space and stop if you feel pain, dizziness, or discomfort. IRL Rush is not medical advice.